At All About You Hair and Beauty London we take your privacy seriously and only use the information we collect to provide our services. We never sell your information and will only share with a third party to fulfil a service to you. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years. For transparency, listed are the business services we provide and how each service uses the information we collect.

HAIR SERVICES

We request the minimum level of personally-identifying information to run our business effectively. This is the data you provide us directly, for example, your name and contact details.

We store notes with respect to the services we undertake to ensure we maintain and exceed our level of service. For example, your preferred hairstyle, color formula codes, how you like your coffee, and who your favorite stylists are.

We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us.

Depending on the particular service/s we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service

MARKETING

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. Of course, you may opt out of receiving marketing material at any time.

APPOINTMENT CONFIRMATIONS AND REMINDERS

We will contact you via phone, email, or SMS to confirm appointments made and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.

APPOINTMENT RATINGS AND REVIEWS

After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your having received services as consent to undertake this activity but, if you want, you may opt-out at any time.

DATA PROCESSORS AND LOCATIONS

We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premises. For a list of software providers and data storage locations please contact: allaboutyou_salon@yahoo.com .We never sell your information and will only share with a third party to fulfill a service to you. Third parties include our group companies, franchisees, service providers, and business partners i.e. email and SMS service providers. Your information is secure and only used for the purpose it is provided. You may contact us at allaboutyou_salon@yahoo.com to:

• Request a discussion about your privacy policy.
• Request a copy of the information we have stored about you.
• Request we remove all identifying information about you.
• Make a complaint.

COOKIES IN USE ON THIS SITE

Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

• Make our website work as you’d expect.
• Remember your settings during and between visits.
• Improve the speed/security of the site.
• Allow you to share pages with social networks like Facebook.
• Continuously improve our website for you.
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do).

We do not use cookies to:

• Collect any personally identifiable information (without your express permission).
• Collect any sensitive information (without your express permission).
• Pass data to advertising networks.
• Pass personally identifiable data to third parties.
• Pay sales commissions.